Hannaford shopping to become easier with to-go system

PLATTSBURGH — Hannaford shoppers soon will be able to stock their fridges without the hassle of walking aisles filling a shopping cart. That's because a new check out system known as "Hannaford to go" will soon be put in place at the Plattsburgh Hannaford, allowing customers to order ahead online and then pick up groceries at a drive through. "We found it to be very successful," said J.M. Lord of Maple Rock LLC, who's done multiple drive-thru installations. "It's been very well received." The plan to add a grocery drive through on the east side of Hannaford was presented at the last Town of Plattsburgh planning board meeting Feb. 16. Now, exiting a vehicle, pushing a shopping cart, hand picking each item and bagging will be a thing of the past for customers who take advantage of the new system. Instead, all the shopper has to do is order their groceries online, pull up to the call box located behind the store, ask for their groceries and wait at the canopy area where staff will bring out their bags and accept payment. For a fee of $5 or less, orders can be ready for a specific pick up time between 9 a.m. to 9 p.m. Customers are asked to allow a minimum four hour time period for employees to shop and bag the groceries. Town of Plattsburgh Planning Technician Trevor Cole said the incorporation of this system will be beneficial to all residents. "I see a lot of people with busy families using this and it will be really helpful for people with disabilities," he said. "It will definitely be an asset." The plan includes the installation of freezers, coolers and a storage area for dry foods near the pick-up area. The parking lot will be altered to include a drive-through lane, pick-up window, call box and signage. Cole said a few managerial positions may be added to oversee the operation. Cole said it's too early in the process to know the total project cost. Construction is expected to start in the spring and be completed by summer. The plan still requires approval. The next planning board meeting will take place Tuesday, March 15 at 5 p.m. at Plattsburgh Town Hall. The Plattsburgh Hannaford store is located off Pyramid Drive adjacent to Champlain Centre Mall.

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Hannaford shopping to become easier with to-go system

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