CVPH Financial Advocates ease insurance confusion

PLATTSBURGH | Providing valuable information, resources and guidance, the University of Vermont Health Network – Champlain Valley Physicians Hospital (CVPH) Financial Advocates are helping families make informed, affordable health care decisions. "The cost of health insurance continues to rise, and we're seeing more individuals and families struggling to understand their coverage options and eligibility. Our Financial Advocates can play a critical role in helping people navigate this complex system and access the care they need without accumulating unnecessary medical debt," said Melissa LaMountain, Regional Director of Patient Access. Each Wednesday from 7:30 a.m. to 4 p.m., Financial Advocates provide guidance, information and assistance at the CVPH Diagnostic Center located at 89 Plaza Blvd. Anyone in need of insurance coverage or assistance paying medical bills incurred at CVPH, Alice Hyde Medical Center or Elizabethtown Community Hospital, the Northern New York partners of the University of Vermont Health Network, is encouraged to stop by. Notary services are also available to walk-in clients. No appointment is necessary and clients are seen on a first-come, first-served basis. "Finding health insurance that meets your needs and your budget can be challenging. We work hard to be accessible to anyone with questions and people looking for information about what they may qualify for and how to apply," explained Vernice Finch, Financial Advocate Supervisor. She added that financial advocates can meet with patients at the bedside to help ease worry about payment during an inpatient stay. They also help new moms enroll their babies into insurance plans. Every advocate is available to provide notary services, too. The team of specialists is also available by appointment on the CVPH Main Campus at 75 Beekman St. by calling 518-562-7075. "Even if you have insurance, costs like deductibles or services that are not fully covered and can add up quickly, offered LaMountain. "Navigating health insurance, especially now with new eligibility requirements and increased cost can be daunting. Our team is knowledgeable, resourceful and eager to help."

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CVPH Financial Advocates ease insurance confusion

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